List of active policies

Full policy

Links to Other Websites. This Notice does not apply to websites we do not own or control. We are not responsible nor liable for how third parties manage their own sites. Please refer to the privacy notices posted on those sites for more information.

Personal Data. Personal data refers to information relating to an identified or identifiable individual including name, phone number, company name, job, email, and postal address. By providing the Services, we do not knowingly collect sensitive personal data such as precise geolocation data, racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation.

Usage Data. Passively or automatically collected data (referred to as "Usage Data") is collected as you use our websites or access our services. We, our affiliated entities, our service providers, and our marketing partners may use automated means to collect various types of information about you, your computer or other device used to access the sites and Services. This information is based on your usage of our sites and services and may be based on your visitation to other websites.

Data Controller. We act as the data "Controller" for the personal data you provide directly to us. Examples include when you fill out the "Contact Us" form, create an account or contact us via other methods.

Data Processor. If you are an employee or an authorised user of one of our customers, which has entered into an agreement with us for the provision of our Services, we will be acting as the "Processor" of your personal data transmitted by such customer. That customer will be acting as the Controller of your information. As a processor, we do not own, control, or direct the use of any data provided to us by our customers who act as the Controllers. If you have questions on how your personal data is being handled, please direct your inquiries to our customer, the Controller. If you contact us, we may be obligated to inform our customer of your request.

Changes to this Notice

We may update this Notice from time to time. If we make changes, we will revise the date at the top of this Notice. If we make material changes, we may provide additional notice such as sending you an email or posting a statement on our homepage prior to the changes taking effect as required by law. We encourage you to review this Notice periodically.

How We Collect Personal Data

Information You Provide to Us

We collect personal data directly from you or through our third-party service providers such as when you make an inquiry through our "Contact Us" web page, chat, support or by other contact methods, when you request that we send you emails.

Profile Info

We collect information about you when you register with us for LMS ID, create or modify your online account, access and use our services, request customer support or otherwise communicate with us.

The types of information we may collect directly from you include your name, username, email address, phone number, employer's name, transactional information (including services purchased or subscribed to and billing address) as well as any contact or other information you choose to provide.

Please be aware that the information you choose to provide in your LMS ID profile may reveal information that is not expressly stated (for example, your name may reveal your gender).

How We Use Personal Data

We may use the information we collect about you for a variety of purposes, including to:

Operate our Services

We use the information we collect about you to provide, operate, maintain, and improve our Services. We also use this information to help you use the Services, including uploading, downloading, collaborating on, and sharing content, delivering eLearning content to learners.

We also use information about you to provide and deliver the Services and features you request, to process and complete transactions, and to send you related information, including purchase confirmations and invoices.

Communicate with you

We also use the information we collect about you to send you technical notices, updates, security alerts, support and for administrative messages. We will also use that information to communicate with you about Services, features, newsletters, offers, promotions and events.

Of course, we will also use your information to respond to your comments, questions, chat or other contact requests, provide customer service and support.

Protect our Services

We also use information about our users to investigate and prevent fraudulent transactions, unauthorized access to our services, and other illegal activities.

Personalise our website and communication with you

We use cookies and similar technologies to help us see what pages you view on our site and any actions you take. That helps us develop helpful content and serve you customised web content and communication that best meets your needs. Please review the Cookies and Similar Technologies section for more information.

Sharing Personal Data

We will not share your data with any third parties.

Who has access to my personal information?

The only people who will have access to your personal information on the eLearning system are:

• SkillSet LTD, the company who provides support and hosting for the site.
• Capital Tutorials, the company that creates the e-Learning courses hosted on this LMS. We will only access relevant data to resolve any technical related issues or problems.

How Long We Keep Personal Data

We will not retain your personal data for longer than required. This means that we will keep your personal data for any or a combination of time periods described as follows: (i) for as long as required by law, (ii) until we no longer have a valid reason for keeping it, (iii) until you request us to stop using it, or (iv) for so long as our customer for which you are an authorised user remains a customer. When we delete your personal data from our databases, it will remain in our backup system until it cycles out.

Legal Basis of Processing

We collect and use your personal data based on the following legal grounds.

Consent. In these situations, you have given us consent to process your personal data. For example, when you register for one of our courses.

Legitimate Interest. We process personal data when we have a legitimate interest to do so. Some examples are to maintain and improve our Services, inform you of changes to our Services, securing our Services.

Performance of a Contract. This is where we process your personal data to fulfill our contractual obligations to you. For example, we use your personal data to deliver e-learning services you have requested.

Other Legal Bases. There may be times when we are legally obligated to process or share your personal data, such as in response to a subpoena or court order, to protect the vital interests of others, or to defend against legal claims asserted against us.

Your Rights

You may refer to the Contact Us section below on how to inquire about your rights.

Depending on your location and whether the privacy law of a geographic region applies to you, you may have certain privacy rights such as the right to 1) access – inquire what personal data we have about you, 2) correction – update your personal data, 3) restrict processing – limit how we process your personal data, 4) withdraw consent – request we stop processing your personal data when permission was originally granted by your permission to do so, 5) deletion – delete your personal data in our system, 6) portability – providing you with a copy of the personal data for transfer to your chosen third party. If we decline your request, we will generally provide you with the reasons.

Contact Us

Capital Consulting T/A Capital Tutorials

Lunecliffe Lodge

Ashton Rd

Lancaster

LA2 0AB

T. 07711 228069

E. e-learning@capitaltutorials.co.uk